🔒 Privacy Policy

Last Updated: May 22, 2026

1. Introduction

Boardgame Kallax ("we", "us", "our") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you participate in our online raffles.

2. Information We Collect

When you purchase raffle tickets, we collect the following information:

• Personal Information: First name, last name
• Contact Information: Email address, phone number
• Payment Information: Processed securely through Yoco (we do not store credit card details)
• Purchase Details: Number of tickets purchased, raffle entered, date and time of purchase
• Technical Data: IP address, browser type, device information (automatically collected)

3. How We Use Your Information

We use your personal data for the following purposes:

• Raffle Administration: To process your ticket purchases and manage raffle entries
• Winner Notification: To contact you if you win a raffle
• Prize Delivery: To ship prizes to winners
• Communication: To send purchase confirmations and important raffle updates
• Transparency: To display winner information publicly on our website
• Legal Compliance: To comply with South African laws and regulations

4. Legal Basis for Processing

We process your personal data based on:

• Contract Performance: Processing is necessary to fulfill our raffle services
• Consent: You provide consent when purchasing tickets
• Legitimate Interests: Running fair and transparent raffles

5. Data Sharing & Third Parties

We share your information only with:

• Payment Processor: Yoco processes payments securely (see Yoco Privacy Policy)
• Courier Service: Pudo/The Courier Guy receives delivery information for prize shipping
• Email Service: Brevo for sending automated notifications

We do NOT:

• Sell your personal information to third parties
• Share your data for marketing purposes without consent
• Use your information for purposes other than raffle administration

6. Public Information

The following information may be displayed publicly:

• Winner's first name and last name
• Partial email address (e.g., j***@example.com)
• Number of tickets purchased by winners

Your phone number and full email address are never displayed publicly.

7. Data Security

We implement appropriate security measures to protect your personal data:

• HTTPS encryption for all data transmission
• Secure database storage with access controls
• Payment data is handled exclusively by PCI-DSS compliant Yoco
• Regular security updates and monitoring

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

8. Data Retention

• Active Raffles: Data retained until raffle completion and prize delivery
• Historical Records: Purchase and winner data retained for 3 years for legal and accounting purposes
• Email Communications: You may unsubscribe at any time (though you'll still receive raffle-specific updates for active entries)

9. Your Rights

Under South African data protection laws (POPIA), you have the right to:

• Access: Request a copy of your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your data (after raffle completion)
• Objection: Object to processing of your data
• Portability: Receive your data in a structured format

To exercise these rights, contact us at info@quickraffles.site

10. Cookies & Tracking

Our website uses minimal cookies for:

• Session management (admin authentication)
• Payment processing (Yoco integration)

We do NOT use cookies for advertising or tracking across other websites.

11. Children's Privacy

Our raffles are not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors. If we discover we have collected data from someone under 18, we will delete it immediately.

12. International Data Transfers

Your data is primarily stored on servers in South Africa. Some third-party services (like Yoco and Brevo) may process data internationally. These providers maintain appropriate security standards.

13. Changes to This Policy

We may update this privacy policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.

14. Contact & Complaints

If you have questions, concerns, or complaints about how we handle your personal data:

You also have the right to lodge a complaint with the Information Regulator of South Africa if you believe your data protection rights have been violated.